Return&Refund

Your Satisfaction Matters at Starymagic

At Starymagic, we prioritize your happiness, and we aim to provide an exceptional shopping experience. Here are some key points to ensure you enjoy every moment with us:

30-Day Return Policy: You have the flexibility to return or exchange any item within the first 30 days of receipt. Whether it's an incorrect size, a damaged product, or a change of heart, we are here to assist you in obtaining a refund or a replacement.

30-Day Satisfaction Guarantee: If you find that you simply don't like your product, our 30-day satisfaction guarantee allows you to request a return. We want to ensure you are completely satisfied with your purchase.

1-Year Extended Warranty: For added peace of mind, we offer a 1-year extended warranty available for purchase.

Returning an Item: To initiate a return, please email us at support@starymagic.com. We will provide you with the return address within 24-48 hours. Please ensure that the item is unused and the packaging is unopened. Upon receiving the item, we will promptly issue a refund or exchange it for another product. Refunds are typically processed within 1-2 days, with credit card refunds taking up to 5 workdays to reflect in your bank.

Shipping Costs for Returns: You are responsible for covering the shipment costs when returning an item. We recommend using a tracking service to ensure a smooth return process.

Order Cancellation: If you accidentally placed an order or had a change of heart, please notify us as soon as possible. If the order has not been shipped, we will cancel it immediately and issue a full refund.

Have More Questions? Feel free to reach out to us at support@starymagic.com for further assistance. We are here to help and ensure your experience with Starymagic is enjoyable and worry-free.